IT and Technical Support Careers at Home
Technical support will surpass a good variety of job descriptions and needed skills—everything from call center agents to laptop engineers. This list of firms with technical support jobs from home has a lot of the call center jobs, however there square measure some higher-level positions listed. These firms listed hires home-based staff for IT and technical school jobs.
Accolade Support – This BPO hires U.S.-based freelance contractors as technical support agents for work-at-home center positions. These agents do desktop troubleshooting and software system support for major brands. Pay is up to $9 per hour. Apply by emailing resume.
Apple At Home – Apple hires full and part-time “At-Home Advisors” to assess issues and troubleshoot for its products such as iPhone, iPod, iPad, iMac, MacBook, MacBook Pro, Mac Pro, AirPort, and Apple TV. Bilingual skills are a plus. Home office must be within 100 miles of specific cities in AZ, CA, FL, GA, LA, MO, NM, NV, OH, OK, TX, UT, and Ontario.
Dell – Dell offers a variety of “work from home” positions. Search keyword “remote” on their site.
Convergys Work At Home – Part-and full-time virtual call center agents receive incoming calls and provide services that may include customer service, sales or technical support. Technical support, i.e. providing technical troubleshooting assistance on product usage, is only one part of the job which includes sales and customer service. Convergys offers paid training and benefits. See reader reviews of Convergys.
Computer Assistant – This site provides full-service IT staffing for its clients by contracting with experienced IT professionals for services such as computer support, repair, service and training. Job seekers register with the company and are contacted when clients in their area request service. The work is done at the clients’ location.
Cloud 10 – BPO employs telephone customer service reps, sales agents and technical support people for work at jobs for 32-40 hours per week. Tech support agents receive inbound calls, gather data, and analyze symptoms to find solutions for technical issues. Pay is an hourly rate and likely ranges from $8 to $12 per hour. Paid training.
Art & Logic – Art & Logic software package developers calculate of their house offices and area unit settled throughout the USA and North American nation. Areas of experience required to have, iPhone/iPad Apps, web apps, Mac OS X, Windows,embedded, and drivers, and general skills needed embrace project management, writing, consumer relationship management, business development, sales, and project estimation.
Computer Assistant.com – This site provides full-service IT staffing for its clients by contracting with experienced IT professionals for services such as computer support, repair, service and training. Job seekers will register with the company and are contacted when clients request their service. The work is done at the clients’ location.
Geek sometime.com – Company hires computer technicians to make service calls for small business and residential customers, but it also offers 24/7 telephone support services.
My SQL- Sun Micro Systems – Company hires skilled, home-based support engineers from the U.S. and across the world.
Advice Tech – IT solutions provider hires call center agents for technical support work at home. Experience with PCs in a business setting is required.
Driver Guide – Website that provides computer drivers and support info hires what it calls “database helpers” in the U.S. and Canada to populate and update databases of manufacturer and device drivers, so this takes some specialized computer knowledge.
Sitel – Sitel Work@Home employs work-at-home customer service agents. They may provide service in billing, account inquiries, product orders or inquiries, installation scheduling or technical troubleshooting. All positions involve some sales.
TelTech @ Home – TeleTech hires home-based customer service agents to provide technical support. Other job responsibilities include sales and customer service. Benefits include paid training, 401k. Pay is $9-10/hour.
West At Home – In addition to technical support, West at Home’s customer service agents handle sales, customer service, billing, surveys, and account management for the company’s clients. They are paid on a per-minute rate, per-call or minimum wage. Training is paid.